Policies

Cancellations & Rescheduling

If you need to cancel/reschedule your appointment, please do so at least 2 hours before your scheduled appointment time. Appointments cancelled or rescheduled with less than 2 hours notice may be subject to a last minute cancellation fee.

No Shows

Clients who fail to arrive for their scheduled appointment without any prior notice (No call no show) will be responsible for 100% of the scheduled service cost. By booking an appointment you acknowledge and accept responsibility for this charge should you fail to attend your appointment. Failure to pay for this fee may result in inability to schedule any further appointments at Lunavista Barbershop.

Arriving Late

If you anticipate being late please contact your barber as soon as possible. Best form of contact is to call the barbershop @ (541) 527-1420. Depending on the service you have scheduled late arrivals may need to be rescheduled to avoid impacting other clients.

Independent Barber Policy

Lunavista Barbershop is home to a team of independent barbers who operate as independent contractors. While the policies above are the standard for Lunavista Barbershop, each of our barbers reserves the right to exercise their own discretion when determining whether to enforce cancellations or no-shows based on individual circumstances.

Each of our barbers also reserves the right to decline or discontinue service to any client at their own discretion. This may include but is not limited to, repeated no-shows, excessive last minute cancellations, chronic lateness, disruptive or disrespectful behavior.

Respecting scheduled appointment times allows us to provide the highest level of service to each and every client. Our goal is to create an environment built on mutual respect, professionalism and consideration for both our clients and our barbers.

Thank you for choosing Lunavista Barbershop.